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Post by johnc on Dec 14, 2023 17:09:02 GMT
Got a call from my wife just after lunch to say that she had been involved in an accident about 2 miles from the office and could I come along. I got there and the front end is a bit of a mess with a big dent in the bonnet from the wing mirror of the car she T-boned, the near side wing bent and sticking out and the front bumper and grill smashed and good for the bin. She had been driving along a 30mph dual carriageway which has cuttings through the central reservation for cars to cross over. She was in the outside lane approaching a set of pedestrian lights which were red. All the other cars and vans were sitting stationary in the inside lane. There is a speed camera 100 yds before the pedestrian crossing and she had just turned off her cruise control as she passed it, to slow down for the lights. Just after she did that the lights turned back to green so she put her cruise control back on. There is a side road on the left about 10yds before the crossing and there is a cutting through the central reservation. A van driver in the left hand lane waved out a car from the side road and as Susan passed the van, completely unsighted, a Ford BMax appeared right in front of her as it made a dash straight across the road to go to the other side. She caught it in the drivers door which is now like a banana. The wife was driving the Ford with her husband in the passenger seat. His first words were that Susan must have been speeding because she came out of nowhere! The good thing is that no-one was hurt but I can do without the grief at this time of year and I can see this being a bit of ball ache. I have spoken to Aviva, our insurance company and they are arranging a hire car and recovery of the car but they want it to go to their own bodyshop which is not Jaguar approved, so I will need to see if we can sort that one out because I have seen the quality of work from some insurance company owned bodyshops and it hasn't been impressive.  |
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Post by Martin on Dec 14, 2023 17:15:05 GMT
Ouch. Main thing is no injuries, although I expect your wife will be pretty shaken up, hope she’s OK.
I’d want a manufacturer approved body shop to fix it as well, good luck with getting that sorted!
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Post by alf on Dec 14, 2023 17:17:00 GMT
Oh crap! Sorry to hear that.... Good luck with the repair, hopefully it will be quicker than some have been lately! I can't see it being anything other than the other person's fault 100% - being waved out by a van doesn't give you right of way...
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Post by johnc on Dec 14, 2023 17:18:33 GMT
Physically she is relatively OK. She has a sore knee from hitting the dashboard but I think the shock has just hit her and she is now a bit tearful.
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Post by rodge on Dec 14, 2023 18:06:21 GMT
Glad she’s ok and nobody is injured.
Sounds like she had right of way so is not the party at fault, but these things are a pain when they happen.
Hope it all gets worked out with minimal fuss.
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Post by bryan on Dec 14, 2023 18:31:29 GMT
What a pain, and glad that your wife is ok if shaken up. Things like this are why I invested in a dashcam, but it looks clear cut non fault.
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Post by ChrisM on Dec 14, 2023 21:24:54 GMT
Ouch! Hopefully your wife will be OK but I doubt that she will sleep much tonight, the after-effect of shock tends to upset the body for a while. If she's in any doubt, get a doctor to check her over and keep notes of any appointments etc.
As to the car - is it on finance and are there any conditions in there about repairers? You should be able to choose the repairers as it's your car but I know from having renewed my insurance recently that you may have a financial penalty imposed if you choose your own repairers - in your case you should be able to claim this back from the guilty party if you're given the option to pay. The biggest concern with the car at this time of year is making sure you get a loan vehicle and the wait for parts and shop time to get your car repaired.
Did you have a working dashcam to help with providing evidence?
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Post by Boxer6 on Dec 14, 2023 21:26:58 GMT
Just seen this. Glad Susan (and everyone, I suppose) is OK .. I hope she still feels fine John.
To satisfy my curiosity - are those the multi's near Blairdardie, just short of the Drum? They look familiar. Not a particularly nice place from what I've heard.
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Post by johnc on Dec 15, 2023 8:50:48 GMT
Just seen this. Glad Susan (and everyone, I suppose) is OK .. I hope she still feels fine John. To satisfy my curiosity - are those the multi's near Blairdardie, just short of the Drum? They look familiar. Not a particularly nice place from what I've heard. Yes that is it exactly, a mere 100yds beyond the speed camera so speeding was not an issue. I had some lengthy chats with the insurance company yesterday and I have insisted the car goes to a Jaguar approved repairer - I think that is Mitchell Inglis around here. We should also hear about a hire car today so fingers crossed they play ball. I have a client who provides luxury hire cars for drivers who are not at fault so if we get any grief i'll be sticking two fingers up and getting a Range Rover at their expense. It is just the inconvenience of the whole thing that is more irritating than anything else. Most importantly, Susan is feeling fine today apart from a sore thumb which probably took a lot of the force as she hit the other car. Strangely the air bags didn't go off! |
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Post by Tim on Dec 15, 2023 8:57:32 GMT
That's awful but good that it sounds as if she is ok.
At least that's one less baby poo coloured B-Max on the road.....
Good luck with the repairs though, getting the bits for the radar cruise (if it has it fitted) can be a pain and then setting it up even moreso. That's the repairers issue though.
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Post by Martin on Dec 15, 2023 9:10:21 GMT
Just seen this. Glad Susan (and everyone, I suppose) is OK .. I hope she still feels fine John. To satisfy my curiosity - are those the multi's near Blairdardie, just short of the Drum? They look familiar. Not a particularly nice place from what I've heard. Yes that is it exactly, a mere 100yds beyond the speed camera so speeding was not an issue. I had some lengthy chats with the insurance company yesterday and I have insisted the car goes to a Jaguar approved repairer - I think that is Mitchell Inglis around here. We should also hear about a hire car today so fingers crossed they play ball. I have a client who provides luxury hire cars for drivers who are not at fault so if we get any grief i'll be sticking two fingers up and getting a Range Rover at their expense. It is just the inconvenience of the whole thing that is more irritating than anything else. Most importantly, Susan is feeling fine today apart from a sore thumb which probably took a lot of the force as she hit the other car. Strangely the air bags didn't go off!That will make the repairs much easier / quicker. Good to hear Susan is feeling OK today. |
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Post by PetrolEd on Dec 15, 2023 9:25:26 GMT
At least all involved are ok.
Last time I had a knock the insurance co wanted me to use their own bodyshop but I could pay an additional £500 and use my own, which I did. Hopefully there won't be too much arguing about who was at fault and it gets fixed soon.
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Post by Roadrunner on Dec 15, 2023 9:38:30 GMT
What a shocker! Glad Susan is mostly OK.
I know of at least three accidents involving family or friends which have been caused by someone being waved out of a junction. It is always the responsibility of the person being waved out still to check that the road is clear. Clearly the Ford driver is at fault.
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Post by johnc on Dec 15, 2023 11:13:29 GMT
Just had Enterprise on the phone about a hire car. They couldn't tell me what it was going to be but they said it will be a nice car!
We will find out later today.
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Post by Big Blue on Dec 15, 2023 14:24:48 GMT
Oof. Glad no serious injuries. Agreed that the buggeration is now the most annoying factor.
Ford driver crossed a dual carriageway without checking both lanes were clear. Clearly never ridden a bicycle or motorbike.
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Post by chipbutty on Dec 15, 2023 15:26:37 GMT
That old chestnut.
I assume they are 100% at fault due to the nature of the accident - but any nonsense and I'd be referring it to the police.
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Post by johnc on Dec 15, 2023 15:49:00 GMT
It appears, from talking to our insurance Co, that the other party have accepted responsibility. We have just received a Mercedes CLA200 as a courtesy car which I think looks great from the outside but the stalks and a lot of the switchgear is made of that horrible hard brittle plastic. It appears that the people who design this stuff aren't car people and maybe don't even drive them. As they say, "sunk for a halfpence worth of tar"
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Post by bryan on Dec 15, 2023 18:53:02 GMT
I'd be arguing for a closer replacement to the iPace than a CLA unless Susan likes it
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Post by PG on Dec 15, 2023 21:51:22 GMT
Just seen this - thank goodness Susan is OK and nobody else hurt either. Ultimately metal can be replaced, people can't.
At least the other party has accepted responsibility, hopefully that will speed things along.
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Post by johnc on Dec 16, 2023 10:02:49 GMT
I'd be arguing for a closer replacement to the iPace than a CLA unless Susan likes it I wouldn't say she likes it but she is happy with it and the fact it's automatic and has heated seats. The courtesy car actually took a back seat in importance when the flatbed turned up to collect the i-Pace and the driver said he was taking it to the insurance company's repair centre. I had to stop him going because it was supposed to be going to the Jaguar approved repairer who has a good reputation. I then had about 30 mins on the phone with the insurance claims handlers who ultimately couldn't do anything, telling me I had to phone the insurance company. Thankfully I got through to someone with a brain quite quickly and they then contacted the RAC who were doing the pickup. Finally the driver got a message to change where he took the car to. It was quite comical when just as he was leaving he said you're going to the best bodyshop and I really don't think much about the place I was going to originally. I wouldn't take my car there! |
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Post by bryan on Dec 16, 2023 10:12:08 GMT
Phew! Dodged a bullet there!
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Post by Alex on Dec 17, 2023 9:02:46 GMT
Sorry to hear about this John and I'm glad the other party have accepted liability. Sometimes in these sorts of situations if the other party argues enough they get away with it going 50/50 which then counts against you. And often insurers working in cahoots seem to go along with them!
It's exactly this situation which is why I'm very reluctant to wave people out of junctions or side roads and prefer to just let them make their own way out when there is a suitable gap. The van driver probably didn't check his right mirror or wrongly assumed the B Max was turning left and going his way rather than across to turn right. But regardless of that the B Max would have had no way of seeing your wife through the van so should have proceeded with caution rather than take the vans instruction as carte blanche to drive straight across the other lane, especially as the lights had turned green so there was a good chance that traffic that hasn't seen them would start moving.
As for the van driver I hope he was suitably contrite or did he just bugger off?
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Post by johnc on Dec 17, 2023 9:29:24 GMT
Sorry to hear about this John and I'm glad the other party have accepted liability. Sometimes in these sorts of situations if the other party argues enough they get away with it going 50/50 which then counts against you. And often insurers working in cahoots seem to go along with them! It's exactly this situation which is why I'm very reluctant to wave people out of junctions or side roads and prefer to just let them make their own way out when there is a suitable gap. The van driver probably didn't check his right mirror or wrongly assumed the B Max was turning left and going his way rather than across to turn right. But regardless of that the B Max would have had no way of seeing your wife through the van so should have proceeded with caution rather than take the vans instruction as carte blanche to drive straight across the other lane, especially as the lights had turned green so there was a good chance that traffic that hasn't seen them would start moving. As for the van driver I hope he was suitably contrite or did he just bugger off? He was off like a shot and not a single car that saw the accident stopped or even enquired if everyone was OK. I was talking to Susan about the daft things we have seen some people do over the past 6 months or so. On more than one occasion both of us have had to come to a pretty rapid stop because some numpty in front, on the main road, decided to slow down to wave someone out of a side road. The car in the side road isn't sure what's going on so doesn't pull out and the numpty then stops still waving for them to come out. By this time there is a concertina effect behind as everyone comes to a stop, with each car having a fraction less time and space to stop than the one in front. Susan even had someone on a roundabout stop to wave someone out of one of the other entry roads. Most of these incidents have been caused by "older" people who are just trying to be kind but have no idea what is happening behind them. |
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Post by Alex on Dec 17, 2023 12:38:26 GMT
Disappointing but not surprising from the van driver. My wife had a rear end shunt a few years back on a dual carriageway slip road caused by a learner driver being spooked by the oncoming traffic rather than speeding up to match their speed and merging. Once they'd caused an accident behind by coming to a complete stop the instructor was pretty damn quick to get them moving and scarpering from the scene. Makes you wonder what attitude that instilled in their pupil in regards to taking responsibility for their mistakes.
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Post by Boxer6 on Dec 17, 2023 21:22:40 GMT
Sorry to hear about this John and I'm glad the other party have accepted liability. Sometimes in these sorts of situations if the other party argues enough they get away with it going 50/50 which then counts against you. And often insurers working in cahoots seem to go along with them! It's exactly this situation which is why I'm very reluctant to wave people out of junctions or side roads and prefer to just let them make their own way out when there is a suitable gap. The van driver probably didn't check his right mirror or wrongly assumed the B Max was turning left and going his way rather than across to turn right. But regardless of that the B Max would have had no way of seeing your wife through the van so should have proceeded with caution rather than take the vans instruction as carte blanche to drive straight across the other lane, especially as the lights had turned green so there was a good chance that traffic that hasn't seen them would start moving. As for the van driver I hope he was suitably contrite or did he just bugger off? He was off like a shot and not a single car that saw the accident stopped or even enquired if everyone was OK. I was talking to Susan about the daft things we have seen some people do over the past 6 months or so. On more than one occasion both of us have had to come to a pretty rapid stop because some numpty in front, on the main road, decided to slow down to wave someone out of a side road. The car in the side road isn't sure what's going on so doesn't pull out and the numpty then stops still waving for them to come out. By this time there is a concertina effect behind as everyone comes to a stop, with each car having a fraction less time and space to stop than the one in front. Susan even had someone on a roundabout stop to wave someone out of one of the other entry roads. Most of these incidents have been caused by "older" people who are just trying to be kind but have no idea what is happening behind them. This happens all too frequently on my road into work. The yellow trail on the map is my route, which is a slip road onto the A8011 (in orange), which is a 50mph limit at that point - usually ignored by most. So every so often someone will slow down to "very slow" to flash me/someone out, paying no heed to vehicles bearing down on them at far greater velocities! How no-one has been seriously hurt or killed yet is beyond me!  |
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Post by Boxer6 on Dec 18, 2023 21:40:47 GMT
Happened again tonight. In the dark. In the rain (heavy, at this point) At least 4 cars bearing down on us, and headlights so bright I couldn't properly see if anyone was in the outside lane - which is where I wanted to be!!! Fecking cretin!!!  |
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Post by LandieMark on Dec 19, 2023 13:01:01 GMT
Bit late to this. Glad everyone is OK and that the car is going to a proper body shop.
Hope it gets sorted pretty quickly.
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Post by johnc on Jan 11, 2024 8:26:30 GMT
An update: the car was scheduled to be ready on 5th January but a phone call to the garage said it was more likely to be the middle of this week. Yesterday we got a text message to say that a couple of the parts they were waiting on would not be available until 19th February! As has been said elsewhere, it's no wonder insurance costs are increasing - that will be 2 months of car hire (if they meet their timeline), no doubt at inflated rates!
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Post by Tim on Jan 11, 2024 8:58:29 GMT
Prepare yourself for another delay as it gets closer to the 19th and remember it isn't the repairers fault.
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Post by johnc on Jan 11, 2024 10:26:57 GMT
We can tell when they have been working on the car because the app pings all the time to say the door is open or the bonnet or the boot. They worked on it between Christmas and New Year.
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