Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 29, 2018 21:55:16 GMT
Hi guys not sure if I’ve posted this in the correct forum but I’m after some advice.
I brought a second hand Peugeot 207 in January as my first car, when I brought it of the dealer I was given a 3 month warranty. 2 weeks before this expired the car wouldn’t start so I took it to them and it turned out to be a faulty ECU they kept the car and replaced the ECU however this took them 2 and a half weeks once they finished the repair they told me I had a life time warranty on this part.
Today 5 weeks later the car won’t start and has the exact same symptoms as last time I’ve have spoken to the garage who have said they can’t look at it for another week due to a refurb and they are not prepared to let me have it corrected by another garage and them pay the charges or even offer me a courtesy car. They have been no help what so ever. So now Im paying for two taxis a day just to get to and from work and they haven’t even had the car yet so it’s going to be around 3 weeks before I have a working car again. Do I have any rights regarding this? As I’m going to be massively out of pocket for the next few weeks.
Thankyou in advance
|
|
|
Post by Bob Sacamano v2.0 on May 30, 2018 7:25:14 GMT
You don't say what age the car is but I'm assuming that with only a three month warranty it is a good few years old. I'm not sure you have any case for redress at this point - it's all about what's fair and reasonable. So far the garage has held up their end of the bargain by fixing it under warranty without quibble and I can understand they don't want a third party repairing it and backcharging them as it potentially opens them up to a large expense on what is an older secondhand car that they probably haven't made much profit on so far. My advice would be to politely speak to the garage owner and explain your problem and see if he maybe has a old car out of stock you could run until yours is fixed but they're under no obligation to offer one.
Failing that you need to keep all your taxi receipts and out of pocket expenses and once the car is fixed and returned to you, submit a bill explaining that if it's not paid you will go through the small claims court. I don't know whether they would find in your favour - it's probably 50-50, so you may just want to chalk it up to experience.
|
|
|
Post by LandieMark on May 30, 2018 11:19:04 GMT
Agree with Bob in the main. They aren’t responsible for consequential losses though so I am afraid you have to suck it up as you would if the car was out of warranty.
When my X-Trail blew a turbo under warranty, the garage did as Bob suggested and lent me a pool car to run around in.
|
|
|
Post by grampa on May 31, 2018 9:53:07 GMT
It might be worth asking another garage how much they would charge to diagnose whether the problem is with the replacement ECU or something else - if you you find the cost reasonable and it turns out to be something other than the replacement ECU, you may as well get a different garage to repair it anyway as it now won't be covered by the selling garage's 3 month warranty.
From people I know who've had older 207's, once you have it running, I would consider selling it and getting something like a Fiesta, Corsa, Polo or Honda which seem to fare better in the reliability stakes as the car gets older.
|
|
|
Post by Bob Sacamano v2.0 on May 31, 2018 10:15:59 GMT
I suspect the reason that the garage don't want another to look at it is that a replacement ECU would be very expensive and all they've done with the original ECU is get a cheap fix.
|
|