Post by garry on Jun 8, 2020 10:00:12 GMT
Just an insurance rant.
Ive been insured with MoreThan for the last few year. Their service has been comically bad:
Mid policy they reverted my insurance to my old address two years after I moved, they then tried to charge me for a change of address.
In an unrelated incident six months later they changed the car I was insuring from the ford to an an Audi I used to own. Again they tried to charge me for the privilege of changing it back.
In both cases I got small compensation and I’m not sure what would have happened if I’d had an accident during those times.
I’ve kept with them out of sheer laziness, but today I get a note saying ‘sorry you’ve left’. A quick call and it transpires that the Ford is no longer insured because they couldn’t collect the annual payment (my card details had changed). No prior notice by email or post! I was informed that the ‘digital only’ communication button was ticked online A bit of a surprise because I’ve never had a logon to their digital service. Maybe I’ve just had a run of really bad luck with them. At least I’ve been forced out of my laziness to find new insurance.
Ive been insured with MoreThan for the last few year. Their service has been comically bad:
Mid policy they reverted my insurance to my old address two years after I moved, they then tried to charge me for a change of address.
In an unrelated incident six months later they changed the car I was insuring from the ford to an an Audi I used to own. Again they tried to charge me for the privilege of changing it back.
In both cases I got small compensation and I’m not sure what would have happened if I’d had an accident during those times.
I’ve kept with them out of sheer laziness, but today I get a note saying ‘sorry you’ve left’. A quick call and it transpires that the Ford is no longer insured because they couldn’t collect the annual payment (my card details had changed). No prior notice by email or post! I was informed that the ‘digital only’ communication button was ticked online A bit of a surprise because I’ve never had a logon to their digital service. Maybe I’ve just had a run of really bad luck with them. At least I’ve been forced out of my laziness to find new insurance.
