|
|
Post by racingteatray on Jun 2, 2020 16:55:43 GMT
After 42 months and 24k miles, my car has thrown up its first problem.
There's a noticeable clacking sound emanating from the driver's side front suspension/wheel when turning left on full lock. Happens both going forwards and in reverse. Doesn't happen on the opposite lock (ie turning right). I first noticed it reversing into the driveway and then again in the supermarket car-park on Friday evening, where, given the car-park was nearly empty, I drove it in circles to fully ascertain the origin of the noise and how and when it did and did not happen.
There doesn't seem to be anything caught in there and a quick search on the forums suggested this is a known F30-series weakness.
Fortunately the car is already booked in to my local BMW dealer on Friday morning to finally get the winter wheels taken off, so they've agreed to look at this issue then.
Hopefully a quick fix.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jun 2, 2020 17:02:57 GMT
Fingers crossed.
|
|
|
|
Post by LandieMark on Jun 2, 2020 17:03:23 GMT
Is you car an X Drive? Sounds like a CV joint to me.
|
|
|
|
Post by racingteatray on Jun 2, 2020 20:24:29 GMT
Not an xDrive.
|
|
|
|
Post by michael on Jun 2, 2020 21:03:37 GMT
Was the noise a bit tinny? It sounded like when the brake guard failed on my D3. It’s a flimsy piece of metal that corrodes and flaps about making that racket.
|
|
|
|
Post by Roadsterstu on Jun 3, 2020 6:22:13 GMT
When you say "known weakness", what is the fault that is known on the forums? I hope it is quickly fixed.
|
|
|
|
Post by Tim on Jun 3, 2020 9:25:57 GMT
Was the noise a bit tinny? It sounded like when the brake guard failed on my D3. It’s a flimsy piece of metal that corrodes and flaps about making that racket. It's surely a bit too young for that to have happened? |
|
|
|
Post by michael on Jun 3, 2020 9:40:15 GMT
Was the noise a bit tinny? It sounded like when the brake guard failed on my D3. It’s a flimsy piece of metal that corrodes and flaps about making that racket. It's surely a bit too young for that to have happened? It should be but it depends how much cost has been cut on such parts. I was surprised how thin the material was on mine. |
|
|
|
Post by Tim on Jun 3, 2020 9:48:01 GMT
It's surely a bit too young for that to have happened? It should be but it depends how much cost has been cut on such parts. I was surprised how thin the material was on mine. It's an awful sound, on my 530d the offside one came loose and was rubbing on the disk, if I hadn't heard the noise before I would've thought I'd picked up a bean can lid. It happened to all my BMs apart from the M5 (guess what to expect from that now) and the current 320. My brother in law's 530d has probably only done 200 miles in the last 8 months but when I shut the door on it at the weekend there was that distinctive rattle from the front, despite it not having done that after I last drove it a couple of weeks ago. |
|
|
|
Post by racingteatray on Jun 3, 2020 11:21:26 GMT
I don't know but I noticed this morning driving down a street with sleeping policemen with the window open that there was a bit of a clatter from the same corner as I went over the SPs, even slowly.
I shall find out hopefully on Friday.
Apropos the other thread about BMW dealers, as this is the offside front corner, I would hope any argument about potholes carries less weight as they tend not to be in the middle of the road.
|
|
|
|
Post by Tim on Jun 3, 2020 11:42:53 GMT
You can check for yourself by reaching in and wiggling the relevant piece of cheap tin.
Making sure, of course, that the brakes are cold before you do.
|
|
|
|
Post by michael on Jun 3, 2020 13:08:37 GMT
|
|
|
|
Post by Tim on Jun 3, 2020 13:34:52 GMT
Those appear to be solely fro E39 5 series.
Their brake shields are riveted onto a collar that goes round the hub. It's a bastard to take off unless you remove the brake disc.
|
|
|
|
Post by bryan on Jun 4, 2020 6:06:51 GMT
Sure you haven't got a fox stuck in there? 😆
|
|
|
|
Post by racingteatray on Jun 5, 2020 9:07:47 GMT
You may be right. Just back from dropping the car off, and as I was demonstrating the clacking sound to the service guy by turning the car in the drop-off area while he stood nearby, a passing technician called out "sounds like a brake shield"... We shall see. |
|
|
|
Post by michael on Jun 5, 2020 10:08:31 GMT
Disappointing that might have gone so quickly but I suspect they build these parts to a price that'll see them through the standard three year lease period and warranty. At least it's a cheap and easy fix.
|
|
|
|
Post by Bob Sacamano v2.0 on Jun 5, 2020 10:21:55 GMT
You may be right. Just back from dropping the car off, and as I was demonstrating the clacking sound to the service guy by turning the car in the drop-off area while he stood nearby, a passing technician called out "sounds like a brake shield"... We shall see. Hopefully it'll be an inexpensive fix. I always worry when the suggested problem is preceded by a sucking of air in through the teeth. Then my credit card starts to twitch. |
|
|
|
Post by racingteatray on Jun 5, 2020 10:25:29 GMT
Well, it has the top level of extended warranty, so I shouldn't be stung for any nasty surprises unless it was something they claimed was caused by eg a pothole.
|
|
|
|
Post by racingteatray on Jun 5, 2020 15:04:51 GMT
Not getting it back today. Apparently they've cured the clatter in the course of swapping the wheels over (the consultant was hazy on the phone as to exactly what was amiss but was adamant it had been resolved) but the "master technician" acknowledged that there is a separate knock from the steering which they think might be play in a bush (no sniggering) for which the MT recalls BMW had at one point released a fix, but he needs to look it up and asked to keep the car until Monday.
|
|
|
|
Post by Martin on Jun 5, 2020 15:25:21 GMT
Did they offer to give you a replacement for the weekend?
|
|
|
|
Post by Tim on Jun 5, 2020 15:52:26 GMT
The rattle will be back in a few days, they've probably just knocked the dust shield slightly and it'll move back after a few miles  |
|
|
|
Post by racingteatray on Jun 5, 2020 16:32:18 GMT
Did they offer to give you a replacement for the weekend? No and I didn't ask for one. Quite happy knocking about in the Fiat, which I always enjoy driving. We've not got anywhere long distance to go between now and Monday! |
|
|
|
Post by racingteatray on Jun 8, 2020 12:58:56 GMT
So, just had an update. I quote from the email, it is "the lower damper fitted in the upper section of the steering rack, which we are replacing".
|
|
|
|
Post by Tim on Jun 8, 2020 14:41:08 GMT
A steering damper.
Didn't know cars had them.
|
|
|
|
Post by racingteatray on Jun 8, 2020 15:15:37 GMT
|
|
|
|
Post by racingteatray on Jun 9, 2020 17:29:19 GMT
Still not got it back yet. The reason offered was that they didn't have the right type of grease needed to complete the job and would need to get some in for tomorrow...
|
|
|
|
Post by PetrolEd on Jun 10, 2020 8:05:56 GMT
Many main dealers really are woeful, I had similar when the XC90 went in for some warranty work on the steering wheel controls. They had the car a week and then wanted to re-book the car for a part that was on back order. This was before lockdown and therefore havent chased but its going in for a service tomorrow. When I asked about the part on back order they had no idea what I was talking about and then insisted the job had been carried out already when it was originally in. Its the total lack of confidence in these guys when your safety is in their hands.
|
|
|
|
Post by racingteatray on Jun 10, 2020 8:15:31 GMT
To be fair, over the decade or so that I've used them, BMW Battersea, who are the south London service centre for the Park Lane dealership, have generally given me good service and with cheery smiles.
I can only think of one occasion where they've dropped the ball, which was last time they had the car to fit the winter tyres just before Christmas, and they forgot to inflate the tyres to the correct pressures and re-set the pressure monitoring system.
|
|
|
|
Post by racingteatray on Jun 10, 2020 15:50:38 GMT
So I have the car back, it's on its normal wheels and the offending noise has gone.
More pertinently to an adjacent thread, I suspect the warranty has just paid for itself as I just had to pay the £100 excess.
The notes read "Investigated noise from steering area at low speeds, carried out functional test of system, heard noise from steering area. Checked and found lower column causing noise. Checked and found lower bush/damper faulty. Removed and replaced bush/damper on upper rack. Retested for noise, all ok."
I don't suppose the part itself was particularly expensive, but I should think that together with the labour for diagnostics and fitting, that would have easily landed me a £500 bill.
|
|
|
|
Post by Tim on Jun 10, 2020 15:56:16 GMT
Are the tyre pressures correct and the monitor reset?
|
|
